CX Trainer - TEGAL

Loker JatengTegal, Jawa Tengah17 Jul 2026Ditutup
Rp 3.200.000 – Rp 3.700.000 per monthFull-time

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Deskripsi Pekerjaan

Passionate about training? Grow your career while developing high-performing teams at TCID Tegal.

Tanggung Jawab

  • PT Transcosmos Indonesia , a joint venture between Transcosmos Inc. and CBN (a member of the Salim Group), is a Global Digital Transformation Partner in Customer Experience Solutions and Digital Marketing Solutions
  • Responsibilities:
  • Implement quality reviews and provide coaching on individual or team performance across all quality metrics
  • Conduct new hire or refreshment training program
  • Create and develop module about new products or update info-related product
  • Provide Training Need Analysis & Report
  • Provide support PIC to drive and implement identified development program
  • Provide insights and recommendations for continuous improvement in contact center operations
  • Requirements:
  • Min. Associate Degree (D3) in any major
  • Min. 1 year experience as Trainer in contact center industry
  • Experience in Live Chat channel is a great advantages
  • Good public speaking and presentation skill
  • Strong analytical skill, strong in details, and observational skill
  • Able to join immediately
  • Willing to be placed in Tegal, Central Java
  • Kindly submit your application through link below:
  • bit.ly/TCIDTGL
  • With our commitment to ensuring employee comfort at TCID, here are some of the benefits we offer:
  • Fulfilling Career
  • Professional Growth
  • Work-Life Balance (Variety of Sports Activities, Wellness Programs, etc.)
  • Growing Culture

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Informasi tambahan seputar lowongan ini

Posisi yang ditawarkan adalah CX Trainer - TEGAL dengan tipe kerja Full-time.
Lokasi kerja berada di Tegal, Jawa Tengah.
Anda dapat melamar langsung melalui halaman ini dengan mengklik tombol "Lamar Sekarang" di atas, atau menghubungi perusahaan melalui kontak yang tersedia.
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