Deskripsi pekerjaan
Passionate about training? Grow your career while developing high-performing teams at TCID Tegal.
Tanggung jawab: PT Transcosmos Indonesia , a joint venture between Transcosmos Inc. and CBN (a member of the Salim Group), is a Global Digital Transformation Partner in Customer Experience Solutions and Digital Marketing Solutions; Responsibilities:; Implement quality reviews and provide coaching on individual or team performance across all quality metrics; Conduct new hire or refreshment training program; Create and develop module about new products or update info-related product; Provide Training Need Analysis & Report; Provide support PIC to drive and implement identified development program; Provide insights and recommendations for continuous improvement in contact center operations; Requirements:; Min. Associate Degree (D3) in any major; Min. 1 year experience as Trainer in contact center industry; Experience in Live Chat channel is a great advantages; Good public speaking and presentation skill; Strong analytical skill, strong in details, and observational skill; Able to join immediately; Willing to be placed in Tegal, Central Java; Kindly submit your application through link below:; bit.ly/TCIDTGL; With our commitment to ensuring employee comfort at TCID, here are some of the benefits we offer:; Fulfilling Career; Professional Growth; Work-Life Balance (Variety of Sports Activities, Wellness Programs, etc.); Growing Culture.
Tanggung jawab
- PT Transcosmos Indonesia , a joint venture between Transcosmos Inc. and CBN (a member of the Salim Group), is a Global Digital Transformation Partner in Customer Experience Solutions and Digital Marketing Solutions
- Responsibilities:
- Implement quality reviews and provide coaching on individual or team performance across all quality metrics
- Conduct new hire or refreshment training program
- Create and develop module about new products or update info-related product
- Provide Training Need Analysis & Report
- Provide support PIC to drive and implement identified development program
- Provide insights and recommendations for continuous improvement in contact center operations
- Requirements:
- Min. Associate Degree (D3) in any major
- Min. 1 year experience as Trainer in contact center industry
- Experience in Live Chat channel is a great advantages
- Good public speaking and presentation skill
- Strong analytical skill, strong in details, and observational skill
- Able to join immediately
- Willing to be placed in Tegal, Central Java
- Kindly submit your application through link below:
- bit.ly/TCIDTGL
- With our commitment to ensuring employee comfort at TCID, here are some of the benefits we offer:
- Fulfilling Career
- Professional Growth
- Work-Life Balance (Variety of Sports Activities, Wellness Programs, etc.)
- Growing Culture
Informasi lowongan
- Tipe pekerjaan
- Full-time
- Gaji
- Rp 3.200.000 – Rp 3.700.000 per month