Deskripsi pekerjaan
PT Karunia Kuliner Indonesia (Restaurant Remboelan) is a restaurant establishment seeking a Store Supervisor to join their team in Semarang. This role is responsible for the smooth day-to-day operations of the restaurant, ensuring high standards of service, hospitality, and guest satisfaction are maintained at all times. The Store Supervisor leads the team, manages staff performance, and oversees operational benchmarks including food quality, presentation, and cleanliness. The role involves inventory management, cash handling, and reporting to management, while fostering a positive work environment that reflects the company's values.
Tanggung jawab: Oversee daily restaurant operations and ensure all staff members adhere to company policies and procedures.; Lead, train, motivate and supervise restaurant staff across all service shifts, including servers, kitchen assistants and support personnel.; Monitor food quality, presentation and service standards to ensure they meet our established benchmarks.; Manage staff scheduling, attendance and performance reviews.; Handle customer complaints and concerns professionally and promptly, ensuring customer satisfaction.; Maintain cleanliness and hygiene standards throughout the restaurant in accordance with health and safety regulations.; Assist with inventory management, stock control and ordering of supplies.; Report to management on daily operations, including sales figures, staff performance and any operational issues.; Ensure cash handling procedures are followed correctly and conduct till reconciliation.; Support the development and implementation of restaurant promotions and special events.; Maintain a positive and professional work environment that reflects our company values..
Tanggung jawab
- Oversee daily restaurant operations and ensure all staff members adhere to company policies and procedures.
- Lead, train, motivate and supervise restaurant staff across all service shifts, including servers, kitchen assistants and support personnel.
- Monitor food quality, presentation and service standards to ensure they meet our established benchmarks.
- Manage staff scheduling, attendance and performance reviews.
- Handle customer complaints and concerns professionally and promptly, ensuring customer satisfaction.
- Maintain cleanliness and hygiene standards throughout the restaurant in accordance with health and safety regulations.
- Assist with inventory management, stock control and ordering of supplies.
- Report to management on daily operations, including sales figures, staff performance and any operational issues.
- Ensure cash handling procedures are followed correctly and conduct till reconciliation.
- Support the development and implementation of restaurant promotions and special events.
- Maintain a positive and professional work environment that reflects our company values.
Informasi lowongan
- Tipe pekerjaan
- Full-time
- Gaji
- Negosiasi
- Batas lamaran
- 21 Oktober 2026