Deskripsi pekerjaan
Perusahaan ritel terkemuka yang mengoperasikan supermarket dan hypermarket berkomitmen untuk memberikan pengalaman belanja terbaik bagi pelanggan melalui pelayanan prima dan operasional toko yang efisien. Posisi Store Manager memegang kendali penuh atas kepemimpinan di tingkat toko untuk memastikan standar operasional berjalan optimal. Dalam peran ini, Anda bertanggung jawab untuk memastikan pelayanan toko yang optimal demi menciptakan kepuasan pelanggan yang tinggi, mengembangkan strategi bisnis guna meningkatkan jumlah kunjungan, penjualan, serta profitabilitas toko, serta memimpin, memotivasi, membimbing, mengarahkan, dan mengawasi seluruh staf toko. Selain itu, Anda juga bertugas mengawasi administrasi toko agar sesuai dengan prosedur yang berlaku serta menangani berbagai permasalahan yang timbul baik dari staf maupun pelanggan.
Tanggung jawab: Ensure optimal store service to create high customer satisfaction; Develop business strategies to increase the number of customers, sales and profits; Leading, motivating, guiding and supervising store staff; Supervise store administration and ensure the work of administrative staff is in accordance with applicable regulations and procedures; Handle problems arising from staff or customers.
Kualifikasi: Min. 5 years work experience as Store Manager (supermarket/hypermarket is a MUST); Strong leadership, communication and interpersonal skills to effectively lead staff and help customers; Great customers service skills; Having good analytical and problem-solving skill; Good time management skills to set realistic.
Tanggung jawab
- Ensure optimal store service to create high customer satisfaction
- Develop business strategies to increase the number of customers, sales and profits
- Leading, motivating, guiding and supervising store staff
- Supervise store administration and ensure the work of administrative staff is in accordance with applicable regulations and procedures
- Handle problems arising from staff or customers
Kualifikasi
- Min. 5 years work experience as Store Manager (supermarket/hypermarket is a MUST)
- Strong leadership, communication and interpersonal skills to effectively lead staff and help customers
- Great customers service skills
- Having good analytical and problem-solving skill
- Good time management skills to set realistic
Informasi lowongan
- Tipe pekerjaan
- Full-time
- Gaji
- Negosiasi
- Batas lamaran
- 11 November 2026