Deskripsi pekerjaan
Posisi Assistant - IT Support berperan penting dalam menjaga kelancaran operasional teknologi informasi perusahaan, menangani dukungan teknis, memastikan seluruh sistem berjalan optimal, serta memberikan asistensi kepada karyawan terkait berbagai kebutuhan IT. Anda akan bergabung dalam lingkungan perusahaan manufaktur garment terkemuka yang menawarkan kesempatan berkembang serta lingkungan kerja yang suportif. Tanggung jawab utama Anda meliputi penyediaan dukungan teknis tingkat pertama untuk perangkat keras, perangkat lunak, dan jaringan, instalasi serta pemeliharaan inventaris aset IT, penanganan error sistem, serta dukungan untuk sistem ERP dan aplikasi manufaktur lainnya. Peran ini juga bertanggung jawab dalam pemantauan keamanan sistem, proses backup data, serta koordinasi bersama vendor eksternal untuk layanan dan pemeliharaan IT.
Tanggung jawab: Help to maintain smooth IT operations, handle technical support, keep systems running, and assist employees with IT needs; Provide first-level technical support for hardware, software, and network issues; Install, configure, and maintain IT equipment (PCs, laptops, printers, network devices, etc.); Troubleshoot system errors and escalate complex problems when necessary; Support ERP systems and other manufacturing-related applications; Maintain IT asset inventory and ensure proper documentation; Assist in data backup, recovery, and system security monitoring; Coordinate with vendors for IT services and maintenance.
Kualifikasi: Diploma/bachelor’s degree in information technology, Computer Science, or related field; Minimum 2 years of experience in IT support (preferably in manufacturing/garment industry); Strong knowledge of Windows OS, networking, and basic server management; Familiarity with ERP systems is an advantage; Problem-solving skills with a customer-service mindset.
Benefit: Competitive salary and benefits; Opportunities for career growth and development; A supportive work environment in a leading garment manufacturing company.
Tanggung jawab
- Help to maintain smooth IT operations, handle technical support, keep systems running, and assist employees with IT needs
- Provide first-level technical support for hardware, software, and network issues
- Install, configure, and maintain IT equipment (PCs, laptops, printers, network devices, etc.)
- Troubleshoot system errors and escalate complex problems when necessary
- Support ERP systems and other manufacturing-related applications
- Maintain IT asset inventory and ensure proper documentation
- Assist in data backup, recovery, and system security monitoring
- Coordinate with vendors for IT services and maintenance
Kualifikasi
- Diploma/bachelor’s degree in information technology, Computer Science, or related field
- Minimum 2 years of experience in IT support (preferably in manufacturing/garment industry)
- Strong knowledge of Windows OS, networking, and basic server management
- Familiarity with ERP systems is an advantage
- Problem-solving skills with a customer-service mindset
Benefit
- Competitive salary and benefits
- Opportunities for career growth and development
- A supportive work environment in a leading garment manufacturing company
Informasi lowongan
- Tipe pekerjaan
- Full-time
- Pendidikan
- D3
- Gaji
- Negosiasi
- Batas lamaran
- 03 November 2026